Privacy Policy
At FitArc, we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our website. By using our website, you consent to the terms and practices described in this policy.
Information Collection
We collect personal information that you voluntarily provide to us when you interact with our website, such as when you place an order, subscribe to our newsletter, or contact us for support. The types of information we may collect include your name, email address, shipping address, payment details, and any other information you choose to provide.
Use of Information
We use the collected information to process your orders, fulfill your requests, provide customer support, personalize your experience, and send you promotional materials related to our products and services. We may also use your information for internal purposes such as data analysis and improving our website.
Information Sharing
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These parties are only authorized to use your information as necessary to provide their services to us.
We may also disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, and safety, or the rights, property, and safety of our users or others.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. We use secure socket layer technology (SSL) to encrypt sensitive information during transmission and employ strict security practices to safeguard the storage and processing of your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
User Rights
You have the right to access, rectify, restrict processing, and delete the personal information we hold about you. If you would like to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze trends, track user movements, and gather demographic information. You can manage your cookie preferences through your browser settings or other tools.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
Updates to the Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our website signifies your acceptance of the revised policy.
Compliance with Laws
We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the South African Protection of Personal Information Act (POPIA).
For any questions or concerns regarding our privacy practices, please contact us at +27 766 44 8160 or info@fitarc.co.za.